We're here to help! Whether you have questions, need support, or want to share feedback, reaching out is easy. Contact us anytime by phone, text or email, and our team will get back to you as soon as possible. Your satisfaction is our priority, and we're committed to providing prompt, helpful responses to all inquiries.
Send your questions, feedback, or detailed inquiries to our email. We aim to respond within 24 hours. Ideal for non-urgent matters or after hours contact when you prefer written communication.
Cant reach us or have a question outside our business hours? check out our FAQ's below with a list of answers.
FAQ'S
What types of drug and alcohol tests do you offer?
We offer a full range of testing options, including:
DOT urine drug tests
Non-DOT lab-based tests with confirmation
12-panel instant tests
Breath alcohol tests (BAT)
Post-accident and reasonable suspicion testing
Can I host my consortium with you but not pay mobile fees
Absolutely, We want to provide you with the service and management you have come accustomed to and if mobile just isn't your speed we have availability for you to send your drivers to a physical location certain days of the week.
How does consortium management work?
We manage your company’s random testing pool in compliance with DOT regulations. This includes random selection, notifications, recordkeeping, and reporting, ensuring you stay fully compliant without the administrative burden.
What’s included in your consortium discounted pricing program?
Our consortium program includes:
Enrollment of your drivers or employees
Random testing selections throughout the year
Management of all test records and compliance reports
Annual summary reports and audit support
Access to discounted testing rates
What if I already have a consortium?
No problem. We can take over your current program or work alongside your existing provider to ensure a smooth transition without service disruption. If you need mobile testing consistently try our al la carte options, create a consistent program or send your employees into our office.
What’s your pricing structure?
We offer transparent pricing with no hidden fees.
Base travel fee applies for on-site testing.
Per-test rates vary depending on test type.
Consortium base plans are billed monthly for convenience. Custom quotes are available for larger fleets or ongoing contracts.
Consult our pricing page or call us for any other questions
Do you test non-DOT employees too?
Yes. We provide professional testing for both federal (DOT) and non-federal employees, including custom drug panels for workplace policies.
Do you provide testing services for city departments such as fire, police, schools, or public offices?
Yes, we do. We proudly offer professional drug and alcohol testing for municipalities, including fire departments, police departments, schools, and other city offices. Services can be performed on-site or at our clinic and can include pre-employment, random, post-accident, and reasonable suspicion testing. We tailor each program to meet your agency’s specific policy or compliance requirements.
Is there a contract or long term commitment?
There are no contracts required for drug testing services unless signing up for one of our discounted models. If you choose to have us host your consortium, a one-time setup fee and annual renewal/ management fee apply, or you can bundle your service in our Model pricing. Should you prefer to manage your consortium elsewhere but continue using our testing services, you’re welcome to do so. We offer both mobile and in-clinic testing options for your convenience.
Can I sign up for a discounted testing model without hosting my consortium with you?
Yes, absolutely. You can take advantage of our reduced cost testing model even if your consortium is hosted elsewhere. Consortium hosting is optional, but we’re happy to provide just the mobile or in-clinic drug and alcohol testing as a standalone service refer to our Al La carte pricing or call us to set up a DOT Based Mobile testing model without consortium hosting services.
How quickly will we get results?
Instant tests provide on-site results within minutes. Lab-based and DOT tests typically return verified results within 24–72 hours, depending on the lab and any required confirmations. If your driver needs to be reached for further questions the MRO will reach out directly to them, this may impede result times so be sure to let your drivers know to answer their phones for further questions. If you have questions regarding the status of a test please contact us.
What are your after-hours or emergency services?
We provide promt post-accident and reasonable suspicion testing. After-hours callouts include an additional fee, Holiday fee if applicable and we respond promptly to meet DOT time requirements.
Can owner-operators join your consortium?
Absolutely. We make compliance simple for single-driver operations by handling random selections and maintaining all required records. Since mobile may not be feasable for you we offer scheduling and easy access to our office for testing.
What areas do you serve?
We provide mobile drug and alcohol testing services within [your service radius, e.g., 40 miles RT from our office in Pleasant Grove, Utah]. Additional mileage fees apply for locations beyond that range.
Why do you have reduced office hours?
we want to provide your business with the best service, that is why mobile testing is our main focus. No more sending employees in and missing essential routes, just give us a call or schedule your service at your plant or site and we come out and test your dirvers. we offer in office testing durring the listed business hours, but assure that our mobile testing is the best bang for your buck. We plan to offer more in-clinic hours in the future so check back with us to find updated hours.
Our Location
Visit Our Office
405 S 100 E. Suite 102 Pleasant Grove, UT, 84062
We welcome scheduled and non scheduled in-person drug tests during business hours. Our office space is designed to provide a comfortable environment for meetings and consultations. Parking is available for your convenience.
Whether you're stopping by for a scheduled appointment or coming in for your random consortium program, we are happy to help you. Our central location makes us easily accessible from major highways and public transportation routes.